The one downside with SuperShuttle is coming home from the airport. How long it takes to get to SMF depends on the number of riders and traffic, but I've never been late to the airport. From my experience, they will pick you up promptly and on time from your home (or departure destination) to SMF. 11:10:27 I recently used SupperShuttle over the holidays and was so pleasantly surprised! After reading the comments on this page, I was apprehensive about using it, but my experiences have overall been good. I am very satisfied overall and will use super shuttle in the future. They are also sometimes very early, arriving up to 15 minutes before the beginning of the pick up window. The only problem is that they are supposed to call and warn you when they are close but rarely do. The driver turned around and was very courteous despite our mistake. About two miles into our Super shuttle trip we realized we had forgotten her necessary paperwork. Our cat accompanied us on our most recent flight. 22:02:23 I have used super shuttle many times. I was dissatisfied with my SuperShuttle service. I finished packing and boarded the shuttle at 4:24, but I forgot 3 things for my trip due to my haste. I explained (sternly) that the email and booking agent from the night before had said exactly the opposite. At 4:21, SuperShuttle central booking called to scold me, including saying things like "4:30 to 5:00 isn't when we do pickups". I told him that was incorrect and went back to packing. I told the person on the phone that I might not be done packing by then, but I would try, and that my reservation was for 4:45 plus or minus 15 minutes.Īt 4:12, the shuttle driver called me to tell me he was there and that central booking had promised I would be ready by 4:10. The email confirmation explained that there is a 15 minute window, and that I should be ready at 4:30.Īt 3:35, central booking called to say the shuttle would be there between 4:10 and 4:15. My flight was at 6:45 and central booking told me (on the phone) that the shuttle would pick me up at 4:45. 13:57:58 I called SuperShuttle to schedule a ride the for next morning. The Davis Airporter may have to do something to compete for service to SMF, because travelers who want to save money can just as well take YoloBus 42. On the whole, it is more reliable and faster than the Davis Airporter, even if it is a bit more expensive. SuperShuttle has improved a lot since it first started service to Davis. Morever, at times I have also had negative experiences with the Davis Airporter. However, I haven't seen that driver since then and I probably wouldn't talk to that reservation lady again either. The phone reservation woman was an incompetent bully, while the driver (although he was nice and did get me there on time) was also incompetent and didn't drive safely. 17:15:42 Early on, I had one very unimpressive experience with SuperShuttle that I documented on this page. The driver was right on time, picked up just 2 of us, and took us to the Airport easy as can be. You can pay in advance online (something that seems to ALWAYS go wrong with Davis Airporter, resulting in their incompetent drivers insisting on you paying AGAIN in the van, and then telling you it's YOUR responsibility to go into the office to reverse the first charge), they don't FILL the van to MAXIMUM capacity for each trip, meaning if you're the first pickup you don't need to go around Davis for 3 hours picking up 25 other people like always happens on Davis Airporter. 10:12:52 I'd been a Davis Airporter customer for the longest time, and finally after one lousy experience after another, I switched to Super Shuttle for this last trip, and it was soooo much better.
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